Privacy Policy – Viral Borka Shop

Viral Borka Shop (“we”, “our”, or “us”) is committed to protecting your privacy and keeping your personal information secure. Please read our Privacy Policy carefully to understand how we collect, use, and safeguard your data

1. Information We Collect

We may collect the following types of personal information when you use our website or place an order:

Name,Address,Phone Number,

Order details (product name, quantity, price, etc.)

Payment details (transaction information)

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders

To provide customer support

To verify and process payments

To improve our website and services

To contact you when necessary (order updates, confirmations, etc.)

3. Cookies and Tracking Technologies

Our website may use cookies and tracking tools to:

Improve website performance and user experience

Collect analytics and marketing data

You may disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We only share your information with third parties when necessary, such as:

Courier Services: Steadfast, Pathao (for delivery purposes – name, phone number, address)

Payment Gateways: For secure payment processing

Analytics Tools: Such as Facebook Pixel or Google Analytics (if used)

We never sell your personal information to anyone.

5. Data Security

We use SSL encryption and secure servers to protect your data.

Only authorized team members have access to personal and payment information.

6. Your Rights

You have the right to:

Access your personal information

Request corrections to your information

Request deletion of your information

Opt-out of marketing messages at any time

To exercise these rights, please contact us.

7. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Phone: +88001347040344

Email: [email protected]

Address: Dhaka, Kamrangichar, Bangladesh